Client request inbox
Every message a client sends lands here. The triage agent reads it, sorts it, and drafts a reply, then logs exactly what it did on the agent activity tab.
Open requests
8
Handled by agent
5
Avg confidence
94%
Total agent runs
10
logged + auditable
| Client | Subject | Priority | Category | Status | |
|---|---|---|---|---|---|
Bakkerij Janssen Marloes de Vries · Email | Order dashboard not loading since this morning Order dashboard unresponsive since 8am; blocking live order intake. | P1 | Urgent incident | drafted | Open → |
MoveMakelaars Youssef El Amrani · Email | Leads from the website are not reaching the CRM Website leads stopped syncing to CRM since yesterday; ~10 leads lost. | P1 | Urgent incident | triaged | Open → |
GroenTuin B.V. Sanne Willems · Web form | Invoices are being tagged to the wrong project Invoice auto-tagging misclassifying ~20% of documents to wrong projects since last week. | P2 | Bug | triaged | Open → |
Lumen Studios Ai Nguyen · Email | Thank you + a question about user permissions Need role-based data access control to restrict freelancers to assigned clients only. | P2 | New feature | drafted | Open → |
FietsXL Tom Bakker · WhatsApp | Can the assistant also answer in German? Request to add German language support to existing support assistant. | P3 | New feature | triaged | Open → |
Kliniek Noord David Smit · Email | Request: export patient intake summaries to PDF | — | — | new | Open → |
Vershandel Peters Peter Janssen · WhatsApp | API keys showing in a log? | — | — | new | Open → |
Atelier Vermeer Lisa Vermeer · Web form | Small text change on the customer portal | — | — | new | Open → |