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Tom Bakker · WhatsApp · 10 Sept 2026, 20:58

Triaged
Original message

Can the assistant also answer in German?

The support assistant you built is going really well for Dutch and English customers. We are starting to sell into Germany next month. Would it be a big job to have it answer German messages too? No rush, just want to know if it is realistic before we tell the sales team.

Triage agent

95% confidence

Request to add German language support to existing support assistant.

P3New featurepositive
Suggested next step
Schedule brief technical feasibility review with engineering; provide scope and timeline estimate to client.

Each click runs the agent live and writes the result plus a run log to Postgres.

What the agent did on this request

Every run is logged: model, tokens, latency and the decision.

WhenActionModelTokensLatencyResult
11 Sept 2026, 13:20triageclaude-haiku-4.5338→881534 ms{"summary":"Request to add German language support to existing support assistant.","category":"New feature","priority":"P3","sentiment":"positive","confidence":0.95,"suggested_action":"Schedule brief technical feasibility review with engineering; provide scope and timeline estimate to client."}