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FietsXL
Tom Bakker · WhatsApp · 10 Sept 2026, 20:58
Can the assistant also answer in German?
The support assistant you built is going really well for Dutch and English customers. We are starting to sell into Germany next month. Would it be a big job to have it answer German messages too? No rush, just want to know if it is realistic before we tell the sales team.
Triage agent
confidence 95%Request to add German language support to existing support assistant.
P3New featurepositive
Suggested next step
Schedule brief technical feasibility review with engineering; provide scope and timeline estimate to client.
Each click calls Claude live and writes the result + a run log to Postgres.
What the agent did on this request
Every run is logged: model, tokens, latency, and the decision.
| When | Action | Model | Tokens | Latency | Result |
|---|---|---|---|---|---|
| 10 Sept 2026, 23:05 | triage | claude-haiku-4.5 | 338→88 | 1777 ms | {"summary":"Request to add German language support to existing support assistant.","category":"New feature","priority":"P3","sentiment":"positive","confidence":0.95,"suggested_action":"Schedule brief technical feasibility review with engineering; provide scope and timeline estimate to client."} |